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What are cookies?
Cookies are small text files that may be placed on your computer or mobile device when you visit one of our website. We, and some third-party service providers, use cookies on our website. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email that we have sent them.
You can find more information about cookies at All about cookies and Your online choices.
How we use cookies
Cookies help us to operate our website and provide services to you. In particular, they can:
- make your online experience more efficient and enjoyable, including by recognising you when you return to our website and to customise the website according to your individual interests;
- enhance and customise your experience across our website including by speeding up your searches;
- enable us to perform research and carry out analytics; and
- deliver advertising and marketing that is relevant to you.
Third party cookies enable third party features or functionality to be provided on or through our website, such as advertising, interactive content and analytics. These third-parties are responsible for the cookies they set on our website and we have no control over them
What cookies do we use?
We use the following cookies:
- Operationally necessary cookies. These are cookies that are required for the operation of our website. For instance, cookies to enable you to log in to access our services.
- Performance cookies. These cookies allow us to track how our users use our website, the number of visits on each page, and behaviour on each page. This helps us optimise our website so you can find the things you are looking for and have the best experience possible.
- Functionality cookies. These cookies allow us to recognise you by name and create a more personalised experience for you.
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you may have clicked. We will use this information to curate services and content based on your needs. This information may also be shared with third-party providers.
- Advertising cookies. We use cookies to help us show adverts to you for other websites across the internet based on your actions on our website and elsewhere. If you have viewed a page about erectile dysfunction on our website, we may advertise our prescribing services to you on other websites. If you would like more information on behavioural advertising/retargeting, including how to opt out of it, please visit Your online choices.
- Tracking cookies. We may use cookies to enable us to track links in our emails that are opened by you.
We also use Google Analytics to monitor how our website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the website, where visitors generally came from, how long they stayed on the website and which pages they visited. Google Analytics places several persistent cookies on your device’s hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
We also use social media buttons and/or plugins on our website that allow you to connect with your social network in various ways. For these to work the relevant social media sites (Twitter, Facebook and LinkedIn) will set cookies through our website which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
What technical information do we collect about your device?
We collect the following information about the device you are using to access our website:
- the type of device you use;
- a unique device identifier, for example, your device's IMEI number;
- network information;
- your operating system;
- your IP address;
- the browser you are using and what version it is; and
- your time zone setting.
Usage data
We collect usage data about your activities on our website, including:
- The full Uniform Resource Locators (URL) clickstream to, through and from our online properties (including date and time);
- The different types of services/products you viewed or searched for;
- page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
How can you control cookies?
You can accept or reject cookies by amending your web browser controls. But if you choose not to allow the use of cookies, your experience of our website will be limited and many integral aspects might not work at all.
To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.
You can manage your cookie settings by following your browser's instructions. Here are some links that might be of assistance:
For more information about Cookies including how to block them, please visit www.youronlinechoices.com/uk/ and https://allaboutCookies.org/.
If you have any questions on this Cookie Policy you can contact us data@nineteengroup.com
This Policy was last updated on 4 April 2024
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